BETTER PHONE SERVICE    LESS MONEY    NO CONTRACT


SIP Phone










Vintage Telecom - Providing VoIP and network solutions for the East Coast Mid-Atlantic area with a commitment to customer service, call quality and service reliability

Feature list

 

    No capital investment required

 

    Extensions with voicemail feature unlimited usage and interoffice calling for only $10


    If you have more than one office location you can access a pool of telephone lines from multiple locations to save money, and you can transfer calls between offices

 

     Automated attendant for call routing: "Press 1 for Sales, 2 for Support"  We can record the attendant announcement menu for you with a professional-sounding voice, or you can record your own menu.

 

    Flexible extension numbering:  want 3-digit extensions, 4-digit extensions, 5-digit extensions?  No problem.

 

    Standard and HD teleconferencing for up to 10 participants is included at no extra cost.  HD conferencing makes voices easier to understand - hear everything!

 

     Unlimited-usage extensions with voicemail are only $10/month  (compare to $25-$40/month)  Some companies charge more than 5 cents per minute for everything you do with an extension: incoming and outgoing calls, voicemail retrieval, etc.  With us, one low monthly flat-rate charge covers everything.

 

    Unlimited interoffice calling can take advantage of HD voice codecs.  HD voice sounds better - crisper and clearer than conventional telephone calls.  Many other codecs are supported, including G711 for the best possible voice quality.

 

    Virtually unlimited local and domestic long-distance calling:  8000 minutes (133 hours) of incoming calls plus 5000 minutes (83 hours) of outgoing calling are included with each DID/line per month at no extra charge.  No more "Message units" on your bill!  Only $35/month per multi-channel line.  Substantial quantity discounts are available for large line pools.  We break out extensions and DIDs separately so you get exactly what you need and pay less.

 

    Music on hold, call and conference recording.  We can replace the hold music with an advertisement for your company if you prefer.  Just supply us with a recording or tell us what you want and we'll do the rest.

 

    Caller ID with name and Call Waiting.  Always know who's calling.  Callers can still ring through while you're on the line, even if all of your lines are in use.

 

    Each extension's voicemails may be forwarded to the email address of your choice if you prefer, perfect for notifications to standby personnel handling messages from after-hours emergency lines

 

    And while we're talking about those standby personnel... most smart phones with data plans can become extensions on the system and make and receive calls to/from your telephone line pool without disclosing mobile phone numbers to customers or clients.  Your business line number is all that will show on the called party's CallerID

 

    Find-Me/Follow-Me and Ring Group features may be configured so that desk phones will ring first, followed by wireless phones, etc.

 

    Call center FIFO (First-In First-Out) queues: "There are 3 callers ahead of you"

 

    Fax to email.  You can designate an extension for faxes and the system will forward any faxes received to the email address of your choice

 

    ZRTP call security is supported at no extra charge.  Calls between two endpoints supporting ZRTP are more secure than wireline calls

 

    The service is fully managed - there's no "phone guy" to pay.  We'll do the initial configuration for free and there's no charge for up to 5 adds/moves/changes per month; tell us what you want and we'll take care of the configuration from our end.  New employee?  No problem.

 

   Web interface for configuration and voicemail access if you want it.  If you prefer to manage your own configuration, we can provide access to an easy-to-use web interface and still help you with the tricky stuff.

    Flexibility - need something else that you don't see here?  Call us.  There's a good chance that we can do it.

 

    Reliability you can count on - we have a geographically redundant network with switching infrastructure in multiple states, we peer with multiple carriers for (even more!) added redundancy and we can forward your calls to a wireless phone or another number if you have a problem at your site or your internet service goes down.

 

    Finally, there's no contract.  You can take your business elsewhere with no penalty if our service isn't right for you.  We believe that if you need a contract to keep your customers, there's probably something wrong with your service.



Your telephone service is the lifeline of your business, don't get stuck in a contract with a company you can't count on.  Try us and see why more and more businesses are turning to us for telephone service.

 

 

 

Call us, we can help!  (410) 921-6550


                                                  



Copyright 2021 Vintage Telecom, a division of Q Systems Engineering, Inc.